Question 1

The times / dates on the website doesn't work for us, what now?

Accepted Answer

If the dates and timeframes on the website won't work for you, or there a specific date/ month isn't launched yet, you can just e-mail me with dates and timeframes that does suite you. 
I am pretty flexible in terms of dates / timeframes, and also available during weekdays / business hours to host workshops.
Just email me at: Hallo@ateliermay.nl

Question 2

Are the workshops held in Dutch & English?

Accepted Answer

Yes, we hosts our workshops in Dutch & English. We speak fluent in both languages :-)

Question 3

I don’t have experience in jewelry making, can I still join the workshop?

Accepted Answer

YES! The workshops are hosted by a skilled goldsmith: Marisha (May), so you can create a unique, personal piece of jewelry without any prior experience. May is always on hand to assist you and help where needed and guide you one-on-one.

Question 4

Do I make one piece of jewelry per booking?

Accepted Answer

Yes, Per booking you get to make one ring / piece of jewelry. Unless it is stated otherwise. 
If you see different designs on one page, this is just as reference, or you can choose from ONE of those designs.

Question 5

I would like to book by email or request more information, is that possible?

Accepted Answer

No problem at all!
You’re always welcome to reach out by email if you’d like to know more about the workshops, discuss a preferred date, or book your spot directly with me.
There’s absolutely no obligation, I’m happy to help you find the workshop and time that fits you best.
Send me a message anytime at hallo@ateliermay.nl, and I’ll get back to you as soon as possible!

Question 6

Where can I find the entrance of Atelier May?

Accepted Answer

The entrance to our workshop is inside The Boulevard restaurant.

Just walk inside and their host will happily guide you to Atelier May.

Question 7

How many participants are in a workshop?

Accepted Answer

Each workshop runs with a minimum of 4 participants to ensure a cozy and creative atmosphere. If the minimum isn't reached, we might need to reschedule the workshop. But don't worry, we will always keep you in the loop and notify you in advance.

Question 8

What is the address of your atelier?

Accepted Answer

The address is Eerste Constantijn Huygensstraat 69 in Amsterdam. It has the same entrance as restaurant "The Boulevard".

Question 9

Can I book a private event?

Accepted Answer

Absolutely! You can book a private workshop for a team outing, a special date, a bachelorette party, baby shower, or any other (larger) group celebration.
 We love tailoring workshops to your occasion, just get in touch by sending us an email to discuss the possibilities! hallo@ateliermay.nl

Question 10

Can I buy a giftcard?

Accepted Answer

Yes! You can purchase your personalized giftcard here. Or just send me an email (hallo@ateliermay.nl) with the amount or workshop you would like to gift.

After payment I will send you a personalized digital / printable giftcard which you can send or hand out to the receiver.

You can personalize it with your names.

Question 11

Is the studio wheelchair accessible?

Accepted Answer

Our studio is located on the first floor, so unfortunately it isn’t wheelchair accessible. However, jewelry making can be hosted at your own location or at an accessible venue we can arrange together. Feel free to contact us to explore what’s possible at hallo@ateliermay.nl

Question 12

Can I use more than one discount code or promotion?

Accepted Answer

Only one discount code or promotional offer can be used per booking.
 Discounts can’t be combined or applied to existing bookings.

Question 13

Do you host workshops at other locations or venues?

Accepted Answer

Yes! We’re happy to bring the experience to your location.
A small travel fee applies based on distance, and if a venue needs to be rented, we’ll include those costs in the quote.
Don’t worry, you’ll always receive the full price upfront before confirming your booking.

Question 14

I can't make it to the workshop, what do I do?

Accepted Answer

Changing the workshop date may be possible. Contact us as soon as possible to discuss the options.

Question 15

What’s included in the workshop?

Accepted Answer

All materials, (gem)stones*, tools, and guidance are included. You’ll work with sterling silver, silver clay or solid gold, depending on the workshop, and go home with your own handmade piece.
We’ll also make sure there’s coffee, tea, and small treats to keep you fueled and inspired during the session!

*depending on your chosen workshop.

Question 16

Where do I find the terms and conditions & cancellation policy?

Accepted Answer

We put a lot of love and planning into each workshop, and every spot is special! To keep things fair for everyone, we kindly ask you to keep the following in mind:

Up to 4 weeks (28 days) before: You’ll receive a full refund.
Between 4 and 2 weeks (14 days) before: €25 per person will be deducted; the rest will be refunded.
Within 2 weeks before the workshop: 50% refund.
Same day or no-show: Unfortunately, no refund can be given.

Please click here to read the full terms and conditions & cancellation policy. 
https://www.ateliermay.nl/terms-and-conditions

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